Best Logistics and Distribution Services

Logistics, Retail and Distribution

CrosLinks Retail provides highly qualified Professional Support for logistics support and retail functions. CrosLinks offerings focus on delivering cost-effective services using seasoned professionals with a blend of technology, people and process – everything required to provide successful professional support for logistics and retail operations
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CrosLinks has built a suite of professional services for logistics handling and retail services from order entry, warehousing, shipping, receiving and billing functions.
Best Practices Model
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CrosLinks Retail is essentially a fully supported 24/7 professional services firm infrastructure (platform, professionals and systems).
Fully Supported

Featured Services

Logistics and Coordination

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  • Logistics support using qualified and seasoned professionals
  • Order processing, warehousing, shipping, notifications, receiving and billing professional support

EDI Services

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  • EDI integrator and support services provided for shipping, ASN, receipts and billing transactions
  • Native support and provisioning using API and Web EDI protocols
  • EDI data processing, cleanup, fix and deploy
  • Automated order processing services

Notifications

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  • Ad hoc and automated notification services for ASN to confirmations.
  • Fully manned reconciliation and exception processing center and services.

Contact Center

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Provide Call center services for
  • Customer Support: Handles incoming customer inquiries, issues, and support requests.
  • Help Desk: Specialized in providing technical assistance and troubleshooting for products or services.
  • Telemarketing: Initiates outbound calls for sales, promotions, and marketing campaigns.
  • Surveys and Market Research: Conducts outbound calls to gather feedback, conduct surveys, or perform market research.

Data Warehousing

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  • Cloud based data warehouse to host all logistics transactions.
  • Fully developed business intelligence dashboards and tools for data analysis and visualization
  • Fully integrated transactions import and export with all leading intake and outflow systems

Business Support

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  • Administrative support that provides more in depth capabilities (client billing system, accounting system, data warehouse system, full scale CRM system, and a business intelligence / dashboard system.
  • Data Analysis and Visualization

Professional Support

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  • Additional professional support that involves use of expert and offshore personnel on a contract period or project basis (expert system services, research / blog services, personal assistants, legal assistants, and legal associates).

IT services

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We are providing IT services including
  • Technology support
  • Data Entry
  • Business Intelligence

Professional services

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  • We are Providing Professional Services including Facility management and operations.

Benefits of Using our Services

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Enhancing your competitive advantage and profitability
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Valuable efficiencies in your operations
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Improving and maintaining your quality of service delivery
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Accessing and using highly qualified staff
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Significant cost advantages
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Workforce scalability
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Seamless and flexible solutions delivery
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Integrated technology and human interface
CrosLinks, a Panasoft Division

www.pana-soft.com