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Logistics, Retail and Distribution

CrosLinks Retail provides highly qualified Professional Support for logistics support and retail functions. CrosLinks offerings focus on delivering cost-effective services using seasoned professionals with a blend of technology, people and process – everything required to provide successful professional support for logistics and retail operations
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CrosLinks has built a suite of professional services for logistics handling and retail services from order entry, warehousing, shipping, receiving and billing functions.
Best Practices Model
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CrosLinks Retail is essentially a fully supported 24/7 professional services firm infrastructure (platform, professionals and systems).
Fully Supported

Featured Services

Logistics and Coordination

  • Logistics support using qualified and seasoned professionals
  • Order processing, warehousing, shipping, notifications, receiving and billing professional support

EDI Services

  • EDI integrator and support services provided for shipping, ASN, receipts and billing transactions
  • Native support and provisioning using API and Web EDI protocols
  • EDI data processing, cleanup, fix and deploy
  • Automated order processing services

Notifications

  • Ad hoc and automated notification services for ASN to confirmations.
  • Fully manned reconciliation and exception processing center and services.

Contact Center

Provide Call center services for
  • Customer Support: Handles incoming customer inquiries, issues, and support requests.
  • Help Desk: Specialized in providing technical assistance and troubleshooting for products or services.
  • Telemarketing: Initiates outbound calls for sales, promotions, and marketing campaigns.
  • Surveys and Market Research: Conducts outbound calls to gather feedback, conduct surveys, or perform market research.

Data Warehousing

  • Cloud based data warehouse to host all logistics transactions.
  • Fully developed business intelligence dashboards and tools for data analysis and visualization
  • Fully integrated transactions import and export with all leading intake and outflow systems

Business Support

  • Administrative support that provides more in depth capabilities (client billing system, accounting system, data warehouse system, full scale CRM system, and a business intelligence / dashboard system.
  • Data Analysis and Visualization

Professional Support

  • Additional professional support that involves use of expert and offshore personnel on a contract period or project basis (expert system services, research / blog services, personal assistants, legal assistants, and legal associates).

IT services

We are providing IT services including
  • Technology support
  • Data Entry
  • Business Intelligence

Professional services

  • We are Providing Professional Services including Facility management and operations.

Benefits of Using our Services

Enhancing your competitive advantage and profitability
Valuable efficiencies in your operations
Improving and maintaining your quality of service delivery
Accessing and using highly qualified staff
Significant cost advantages
Workforce scalability
Seamless and flexible solutions delivery
Integrated technology and human interface
CrosLinks
CrosLinks, a Panasoft Division

www.pana-soft.com