Professional Legal Document Management Solutions USA

Legal Administration

CrosLinks Legal provides highly qualified Professional Support to the Legal Practice Management. CrosLinks Legal offerings focus on delivering cost-effective services using seasoned professionals with a blend of technology, people and process – everything required to provide successful professional support for law practice management.
Avatar
CrosLinks Legal has built a Practice Support Service offering for lawyers and law firms using technology, professional staff and process resources.
Best Practices Model
Avatar
CrosLinks Legal is essentially a fully supported 24/7 professional services firm infrastructure (platform and systems).  
Fully Supported

Featured Services

Call and Contact Center

Provide Call center services for
  • Customer Support: Handles incoming customer inquiries, issues, and support requests.
  • Help Desk: Specialized in providing technical assistance and troubleshooting for products or services.
  • Telemarketing: Initiates outbound calls for sales, promotions, and marketing campaigns.
  • Surveys and Market Research: Conducts outbound calls to gather feedback, conduct surveys, or perform market research.

Administrative, and Secretarial Support

Client Interface Activities
  • Basic suite of technology and services support for all key client related activities (client portal, email, communications, calendar, files and documents).
  • Personal Assistants
  • Professional Assistants

Law practice management Support

Practice Management Support
  • Practice support that takes practice capabilities to the next level (document input systems, litigation systems, collaboration and dispute resolution systems).
  • Calendar & Scheduling Activities  (Outlook & Docketing)
  • Client Product & Related Activities  (Document & Litigation Support)

Professional Support

Additional professional support that involves use of expert and offshore personnel on a contract period or project basis (expert system services, research / blog services, personal assistants, legal assistants, and legal associates).
  • Expert Systems (Expert Systems Support Services)
  • Research / Library / Blog Systems (Research / Library / Blog Systems Support Services)
  • Personal Assistants Professional Assistants
  • Legal Associates

Business Support

Administrative support that provides more in depth capabilities (client billing system, accounting system, data warehouse system, full scale CRM system, and a business intelligence / dashboard system.)
  • Client Billing Systems (Client Billing Management Systems)
  • Accounting Systems (Accounting System Management)
  • Data Analysis and Visualization
  • Business Intelligence System (Business Intelligence System Management)

Document Management

We are providing document management services includes
  • Document Preparation
  • Document Repositories
  • Assembly and filing

IT Services

We are Providing IT Services including
  • Technology support
  • Data Entry
  • Business Intelligence

Professional Services

  • We are Providing Professional Services including Facility management and operations.

Marketing and Sales campaigns

  • Digital Marketing
  • Campaigns
  • Lead Generation
  • Follow-up
  • SEO/SMO

Benefits of Using our Services

Enhancing your competitive advantage and profitability
Valuable efficiencies in your operations
Improving and maintaining your quality of service delivery
Accessing and using highly qualified staff
Significant cost advantages
Workforce scalability
Seamless and flexible solutions delivery
Integrated technology and human interface

CrosLinks Legal Characteristics

  • Legal Profession  process expert
  • Reliable alliance partner
  • Extensive capabilities in technology  
  • Significant  expert / human services  support capabilities
  • Strong Technology Framework and Solutions

Outsourcing of Services and CrosLinks Legal Differentiation

Advanced Outsourcing
More sophisticated outsourcing - legal research, writing, and litigation support (principally in the intellectual property area) - is gaining momentum, principally among companies and larger firms.
India Based Firms
Most outsourcing firms are India based, with U.S. and U.K. marketing arms.  Essentially all run along traditional business process outsourcing models ("BPO"), with either traditional IT support/maintenance or contract based professional support services as the offerings.  
Legal Profession Behind
While there are exceptions, the legal profession lags dramatically in use of available technology and external resource access.
E-Lawyering Services
Currently "real" eLawyering, with a focus on the capabilities of the individual lawyer, client workspace portals and access to sophisticated professional systems and personal help on a project or on-going basis, is simply not possible without a substantial effort being made in the "assembly" of the necessary components - by both small and large firms alike.
Competitor Services
These companies are not offering "comprehensive" resources and services as does CROSLINKS LEGAL  , and are not structured to service the  legal profession in the English speaking countries with a full platform offering.  Most are focused on larger firms and more traditional BPO services contracts.
CrosLinks
CrosLinks, a Panasoft Division

www.pana-soft.com